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THE HUMAN SIDE OF COMPLIANCE: WHY PEOPLE ARE THE BIGGEST RISK

In South Africa’s increasingly regulated business environment, compliance is often associated with legislation, policies, and technology. While these are essential components of a compliance framework, the biggest risk to any organisation remains its PEOPLE. Whether intentional or accidental, employee actions can expose a business to significant legal, financial, and reputational harm. A single act of misconduct, fraudulent qualification, […]
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WHY EMPLOYEE SCREENING IS CRITICAL IN THE CALL CENTRE INDUSTRY: PROTECTING CUSTOMER DATA AND REDUCING HIRING RISK

The call centre industry is one of the largest employers in South Africa, providing opportunities for thousands of individuals across customer service, collections, sales, technical support and business process outsourcing (BPO) environments for both local and international organisations. While the industry continues to grow, so too does the level of responsibility placed on call centre […]
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CRIMINAL RECORD CHECKS IN 2026: TRENDS SHAPING TRUST, TECHNOLOGY, AND TRANSPARENCY

Criminal record checks remain the most common form of background screening worldwide, and in 2026, they continue to evolve in ways that matter to employers, applicants and screening providers alike. What once was a straightforward yes or no search of national criminal registers has become a nuanced process shaped by technology, privacy law, shifting public expectations […]
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INTEGRITY IN LEADERSHIP AND HIRING

Integrity is more than a personal virtue; in an organisational context, it is a strategic asset. When leaders act with integrity, they establish a moral and practical framework that shapes behaviours, decisions and expectations across the enterprise. Conversely, when leaders compromise on honesty, fairness, or accountability, the resulting culture corrodes trust, degrades performance, and creates […]
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WHEN FAST HIRING BECOMES RISKY HIRING: THE SPEED VS ACCURACY TRADE-OFF

In business, it usually starts the same way. A role opens up unexpectedly. A key team member resigns, a project ramps up, or growth simply outpaces capacity. Suddenly, there is pressure, real pressure to get someone in quickly. The team feels it. Leadership feels it. The business feels it. CVs start rolling in. Interviews are scheduled back-to-back. There is a sense […]
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VENDOR VERIFICATION

When public or company money is at stake, the integrity of procurement depends on knowing exactly who you are contracting with. Vendor verification, the process of confirming a supplier’s identity, ownership, tax and company status, banking details and track record, is not an optional administrative nicety. It is a frontline fraud prevention control. South Africa’s recent procurement […]
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Jenny Reid

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