Resources

Resources

Employee Screening Trends Report

2024/2025

EMPLOYEE SCREENING TRENDS REPORT

2023/2024

EMPLOYEE SCREENING TRENDS REPORT

2022/2023

EMPLOYEE SCREENING TRENDS REPORT

2021/2022

EMPLOYEE SCREENING TRENDS REPORT

2024/2025

EMPLOYEE SCREENING TRENDS REPORT

2023/2024

EMPLOYEE SCREENING TRENDS REPORT

2022/2023

EMPLOYEE SCREENING TRENDS REPORT

2021/2022

EMPLOYEE SCREENING TRENDS REPORT

2020

EMPLOYEE SCREENING TRENDS REPORT

2019

EMPLOYEE SCREENING TRENDS REPORT

2018

EMPLOYEE SCREENING TRENDS REPORT

2017

EMPLOYEE SCREENING TRENDS REPORT

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      Job Specific Checks

      iFacts has found that many companies are uncertain on what vetting should be done on potential employees or existing employees applying for a job or promotion. Here is some advice for you.

      Profile – Admin Staff
      There is more to this role than filing! A great administrative assistant can make all the difference. iFacts recommends the following checks when hiring employees in the administrative fields to find your perfect fit.

      • ID Verification Check
      • Criminal Record Check
      • Credit Check (in the case of a position related to finance)
      • Qualification Verification
      • Contact Trace
      • Social Media Risk Assessment
      • Integrity Test – CMI (Competency Measuring Instrument)
      • Skills Assessments
      • Verification of CV References
      • Driver's License Verification
      Profile – Accounting/Book Keeping Clerks and Auditing Staff
      Introvert… check, pocket protector… check. But have you really checked out your new accountant? iFacts recommends the following checks when hiring employees in the Accounting/ Bookkeeping clerks and Auditing staff fields:

      • ID Verification Check
      • Criminal Record Check
      • Credit Check (in the case of a position related to finance)
      • Association Verification – SAICA
      • Qualification Verification
      • Social Media Risk Assessment
      • Integrity Test – IP200, Copas, Paw (Trokia)
      • Verification of CV References
      • Driver’s License Verification
      • Person Contact Trace
      Profile – Cashiers
      Money, money, money – always funny, in a rich man’s world…. Unless you have hired a cashier with sticky fingers! iFacts recommends the following checks when hiring cashiers:

      • ID Verification Check
      • Contact Trace
      • Criminal Record Check
      • Credit Check (in the case of a position related to finance)
      • Qualification Verification
      • Integrity Test – CMI (Competency Measuring Instrument)
      • Skills Assessment
      • Verification of CV References
      Profile – Caregivers/Tutors and Au Pairs
      They are entrusted with our most precious gifts – our children, parents, pets and homes and often those unable to speak for themselves. How confident are you that they will look after your loved ones as well as you are able to? iFacts recommends the following checks when hiring employees in the Caregivers/tutors and au pairs fields to find your perfect fit.

      • ID Verification Check
      • Contact Trace
      • Criminal Record Check
      • Qualification Verification
      • Social Media Risk Assessment
      • Verification of CV References
      • Driver’s License Verification
      Profile – Customer Service and Call Centre Operators
      Calm as a cucumber with the patience of a saint… until those underlying anger issues bubble through at a client. iFacts recommends the following checks when hiring employees in the Customer service and Call Centre fields:

      • ID Verification Check
      • Criminal Record Check
      • Qualification Verification
      • Social Media Risk Assessment
      • Integrity Test – PEP (English Proficiency)
      • Integrity Test – CAT (Call-Centre Agent Test)
      • Skills Assessments
      • Verification of CV References
      • Credit Check (in the case of a position related to finance)
      • Contact Trace
      Profile – Drivers
      Have you hired a stunt man for The Fast and The Furious or Driving Miss Daisy? iFacts recommends the following checks when hiring Drivers:

      • ID Verification Check
      • Criminal Record Check
      • Verification of Drivers License
      • Verification of PDP
      • Integrity Test – DAP (Drivers Aptitude Profile)
      • Verification of CV References
      • Work Permit Verification
      • Outstanding Traffic Fines
      • Person Contact Trace
      Profile – Domestic Workers / Cleaners
      They keep our places of work spick and span and are often in the offices before the daily grind begins…. Are your cleaning staff trustworthy enough to be in your office alone? iFacts recommends the following checks when hiring employees in the cleaning fields to ensure you aren’t left cleaning up an unwanted mess!

      • ID Verification Check
      • Criminal Record Check
      • Integrity Test – DSP (Domestic Services Profile)
      • Person Contact Trace
      • Work Permit Verification
      • Verification of CV References
      Profile – Hospitality and Restaurant Staff
      In this field, your staff are the face and the personality of your establishment. iFacts recommends the following checks when hiring employees in the Hospitality and Restaurant Staff field:

      • ID Verification Check
      • Criminal Record Check
      • Credit Check (in the case of a position related to finance)
      • Qualification Verification
      • Social Media Risk Assessment
      • Integrity Test – CMI Assessment (General)
      • Skills Assessments
      • Verification of CV References
      • Work Permit Verification
      • Person Contact Trace
      Profile – Contract Worker
      Companies today often hire contract workers at varying levels but do not subject them to the same level of employee screening as a permanent employee.

      The suggested checks would often fall in line with the position the contractor fills but consideration should be given to:

      • ID Verification Check
      • Criminal Record Check
      • Credit Check (in the case of a position related to finance)
      • Qualification Verification
      • Social Media Risk Assessment
      • Verification of CV References
      • Verification of Driver's License
      • Professional Membership
      • Person Contact Trace
      Profile – Residential Estates
      While secure luxury estates are generally almost ideal places to live, challenges often do come from the breaches in physical security but rather in the human form.

      EMPLOYEES (to be implemented according to the level of risk of the employee)
      • ID Verification Check
      • Criminal Record Check
      • Credit Check (in the case of a position related to finance)
      • Social Media Risk Assessment
      • Verification of Bank Account Details
      • Driver’s Licence Verification
      • Integrity Test – CMI (Competency Measuring Instrument)
      • Skills Assessments
      • Verification of CV References
      • Person Contact Trace
      CONTRACTORS & REGULAR SERVICE PROVIDERS INCLUDING ESTATE AGENTS
      • Criminal Record Check
      • Verification of CV References
      • BEE Verification
      • Tax Clearance Verification
      • CIPC Verification
      • Verification of Bank Account Details
      • Relevant industry registration and competency assessments; security officers must be registered with PSIRA
      • Verification of Driver's License
      • Person Contact Trace
      TENANTS
      • Criminal Record Check
      • Credit Check (in the case of a position related to finance)
      • Social Media Risk Assessment
      • Verification of CV References
      • Person Contact Trace
      Profile – Tourism
      The business of attracting, accommodating, entertaining tourists and the business of operating tours.

      • ID Verification Check
      • Criminal Record Check
      • Credit Check (in the case of a position related to finance)
      • Contact Trace
      • Qualification Verification
      • Association Verification
      • Driver’s Licence Verification
      • Social Media Risk Assessment
      • Integrity Test – CMI (Competency Measuring Instrument)
      • Skills Assessments
      • Work Permit Verification
      • Verification of CV References
      Profile – Management
      Directing and controlling a group of people or an organization to reach a goal, often also the deployment and manipulation of human resources, financial resources, technological resources, and natural resources.

      • ID Verification Check
      • Criminal Record Check
      • Credit Check (in the case of a position related to finance)
      • Contact Trace
      • Qualification Verification
      • Driver’s Licence Verification
      • Social Media Risk Assessment
      • Integrity Test – IP200, Copas, Paw (Trokia)
      • Skills Assessments
      • Verification of CV References
      Profile – Retail/Merchandisers/Sales
      So they can sell ice to an Eskimo, iFacts recommends the following checks when hiring employees in the IT/Software field:

      • ID Verification Check
      • Criminal Record Check
      • Credit Check (in the case of a position related to finance)
      • Contact Trace
      • Qualification Verification
      • Social Media Risk Assessment
      • Skills Assessments
      • Verification of CV References
      Profile – Teachers and Educators
      They are trusted with our most precious gifts – our children, iFacts recommends the following checks when hiring employees in the Teachers and Educators field:

      • SACE Assistance – Registrations/Renewals
      • ID Verification Check
      • Criminal Record Check
      • Contact Trace
      • Qualification Verification
      • Permanent Residence Verification
      • Social Media Risk Assessment
      • Work Permit Verification
      • Passport Verification
      • Skills Assessments
      • Person Contact Trace
      Profile – Security Personnel
      Security Personnel Are your personnel on the right side of the law? Are you aware that if you make use of a security. iFacts recommends the following checks on security personnel.

      • ID Verification Check
      • Criminal Record Check
      • Contact Trace
      • Qualification Verification
      • Driver’s Licence & PDP Verification
      • Verification of Industry Certification (PSIRA)
      • Integrity Test – Security Aptitude Profile (SAP)
      • Verification of CV References
      • Firearm Competency and Licence Verification
      Profile - IT/Software Professionals
      IT/Software professionals can use their programming language and skills to extort an organization. iFacts recommends the following checks when hiring employees for an IT/Software position.

      • ID Verification Check
      • Criminal Record Check
      • Social Media Risk Assessment
      • Contact Trace
      • Qualification Verification
      • Integrity Test – IP200, Copas, Paw (Trokia)
      • Skills Assessments
      • Verification of CV References
      • Verification of Driver's License
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      Compliance in South Africa

      Protection of Personal Information (POPIA):

      South Africa has a comprehensive data protection law called the Protection of Personal Information Act (POPIA). This law regulates the collection, use, storage, and dissemination of personal information. When conducting background checks, you must comply with the provisions of POPIA and ensure that you have the necessary consent from the individuals whose information you are processing. Ensure your background screening company is registered with the NCR and is POPIA compliant to ensure you have access to a legally correct indemnity document.

      The National Credit Act (NCA):

      The National Credit Act of 2005 regulates credit information and consumer credit in South Africa. While it primarily focuses on credit-related information, it also applies to certain aspects of background checks involving credit history. It must be remembered that employers may only conduct pre-employment credit checks for any position involving financial management, accounting, or access to sensitive financial information. Credit checks help employers evaluate an applicant’s financial responsibility and trustworthiness level. Organisations require the applicant’s consent to perform a credit check.