The definition of the service provider was recently explored, and interestingly, the comments were “a service provider is an individual or entity that provides services to another party.”

Service is an exciting term today, and again, the definition was explored – “an act of helpful activity; help; aid. to do someone a service”. It is interesting to note that service always has a positive connotation but more often than not, people complain more about service than compliment a service provider.

At iFacts, we are proud to say that during the last year, we have had more than 30 written compliments on the service provided by our staff, and some customers go as far as to send lunch to the entire team as a thank you for the service provided.

This has made us consider what it is about iFacts that ensures our clients are given good service.

One of the most powerful elements of our company is the online platform that iFacts runs on. We continue to invest in the online capability of our company to ensure speedy and accurate service to our clients. 

It is easy to create an online account with iFacts. The benefits of this would be:



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