Welcome to the candidate preparation page. It is important that you view this short informative video to get a better understanding of what video interviewing is and what you can expect during the interview process. Please pay close attention to the tips and recommendations given during the video as these tips and recommendations will serve as a great guide for you to complete your online interview successfully and professionally.
There will be a set deadline but the date will be communicated in your invitation email as “complete by”. After the communicated date the link will no longer be valid.
The available answer time per question is set by the company you are applying to. When conducting your interview, the maximum answer time per question is shown on the recording page. The available time can vary so be sure to check the time limit set per question.
No, just like a traditional face-to-face interview you are not given the questions in advance.
No, after you complete your answer it is saved and you move on to the next question.
No, we try to keep it as close to a face-to-face interview as possible. Once you are done recording your answer it will be saved and you will not be able to re-record.
No, on the sign in page there is a link to an agreement, by signing into the interview room means that you agree to the terms and you give the interviewer permission to make a recording. Only after you have signed into the interview room the recording functionality will be available for an interviewer.
Here are our top tips:
Firstly, make sure your device does have microphone/webcam functionality. Try using an alternative browser such as Google Chrome. Also check if you have allowed the browser to access the microphone/webcam.
Please check if your browser is supported (Follow the steps mentioned above) and whether you have a sufficient Internet connection. Check your Internet connection here.
You can use the same interview link and login details as well as the same unique code from the email to return to the interview. You will start from the beginning; however the system already captured your completed answers and will prompt you to continue with the interview.
You can use the same interview link and login details as well as the same unique code from the email to return to the interview. You will start from the beginning; however the system already captured your completed answers and will prompt you to continue with the interview.
This means the due date for your interview has passed. If you would like an extension on your interview due date, you will need to contact the company you applied to with this inquiry.
You can complete your video interview on a smartphone (Android only) or PC/laptop with a webcam using Chrome as your default browser.
Ensure you have a strong, stable Internet connection. Check your Internet speed here. We recommend a minimun of 3G for mobile and 4mbps for wifi or ADSL.
You can conduct your interview using Google Chrome browser.
Please note that iOS (iPhone) devices are currently not supported.
