FAQs

Take a look at all of our checks on our SERVICES page.

Please complete the form on our CONTACT page and a consultant will be in touch with you.

No, prior to submitting a check an indemnity form must be signed by the person on whom the check will be conducted. This form can be obtained once you have registered as a user on the iFacts system.

“In accordance with these local and international regulations it is compulsory to have permission from an individual prior to any checks being conducted, information shared and stored for the set period as per these regulations. 

iFacts Geared for GDPR

iFacts POPIA Compliant

iFacts NCR Registered

The following account options are available to clients; Pre-paid account and Invoiced account and are pre-determined by iFacts based on; the size of the client, anticipated monthly volumes, outcome of company credit check and previous payment history (where applicable).

A facility exists on our quick solutions tab for individuals/corporates who do not wish to become a client but require the services of iFacts. You will be directed to our online portal where you can upload the required checks and after submission you will automatically be redirected to a secure payment portal where you can pay using either a credit card or a debit card.

iFacts also has a facility that allows you to stand out from the crowd when it comes to job application? This facility is called “Passport to Employment??? – This allows iFacts to conduct an independent verification of your CV. If you meet all of the required checks and balances, you’ll be issued with a certificate of CV verification. This will confirm that as a job candidate you have met all the requirements of the checking process and that your CV is factually correct, valid and authentic.

To use this facility, please CLICK HERE

If you are a corporate client – we will provide a facility for you to be able to purchase and pay for credits which will be loaded onto your account, or an invoice will be generated bi monthly which has to be paid in accordance to the SLA signed and payment terms agreed upon.

Individual/Adhoc Clients – We have a secure payment portal that will allow you to pay for this enquiry via Credit/Debit Card or an EFT can be made directly into the iFacts Bank Account (details will be provided).

South Africa:

iFacts is situated in South Africa and has specialised sources of information in southern Africa.

 

Global screening:

iFacts’ online portal offers all services globally

Pre-Employment:

Making a bad hire can prove costly for any business and can damage the company’s reputation. By conducting background checks on potential the company risk can be managed and minimised dramatically.

 

During Employment:

There are several reasons to conduct a background screening check on existing employees as their personal circumstances can change over time.  It is recommended that regular checks are done on employees in a position of risk as well as on :

  • Reassignment
  • Retention
  • Promotion
  • After workplace accidents / incidents

 

Post-Employment:

It is often essential to understand why an employee is leaving an organisation and background checks should include an independent exit interview.